Crap customer service. Can you promise there will be no custom or duties when the package arrives? Reply from Selfie Leslie. Pretty looking dress on the website however!! Selfie Leslie is committed to maintaining the highest levels of security and protection against fraud. Just make a new purchase through the return portal for the size/style you would like. Our business hours are: Monday - Friday 9AM - 5PM (AEST). Ill provide some pointers to consider the next time you shop in this Selfie Leslie review. The brand offers clothing that is feminine, flirty, and stylish. The Bambi Ruched Mini Dress is the type of outfit that speaks for you. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. thatsposhable. However, because the colors you see will depend on the device used for browsing, we cannot guarantee that your device's display of any color will be accurate. If you have subscribed to other Selfie Leslie mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms. Unfortunately returns are about $10 shipping, so be prepared!However, I will say the shipping is very fast! 2023 Selfie Leslie Once the demand has been made, the demanding party shall select three proposed retired superior court judges and the responding party shall have three (3) business days to either accept one of the three or to propose three additional judges. 2023 Trustpilot, Inc. All rights reserved. It goes against our guidelines to offer incentives for reviews. ReadyReturns / CRM for your eCommerce World. And I thought I ended up with a L but checked my order confirmation and it was XS. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. I am so happy and cant get over how helpful and communicative your team is. I returned another dress because it was just poorly constructed. Please note: It is the customer's responsibility to follow up in a timely manner to ensure the return arrives to us before the grace period expires. Verification can help ensure real people write reviews about real companies. The actual charge to your payment method will reflect all applicable state, local and county taxes and will be calculated once your order is shipped. Our exclusive coupon with Selfie Leslie -. $55. | PRIVACY POLICY. When trying it on the zipper broke and I was super sad because I loved the dress so much . Exchanges are FREE! Selfie Leslie was founded in 2012 in Australia and in 2016, we expanded to sunny and super fashionable Los Angeles. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. 2019 Selfie Leslie & Hot Miami Styles Review - YouTube Princess Polly, White Fox, Motel Rock). 2023 Trustpilot, Inc. All rights reserved. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders). I went to return it and they wouldnt take it back because I took the tag off. Companies can ask for reviews via automatic invitations. Return Requirements Selfie Leslie is all about Instagram fashion. My daughter ordered a dress from them that we could not afford at the time without my knowledge. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. Thank you Selfie Leslie team :). The print itself is definitely romantic, as it triggers imagery of golden sunsets, rural wineries, and picnic layouts. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes. Find many great new & used options and get the best deals for SELFIE LESLIE Scarlet Red Ruffle Take Note Frill Dress Sexy Party club Wedding at the best online prices at eBay! Furthermore when I tried to contact the team about this, I got a reply that their "QC team will be in contact shortly". For more information on our return and exchange policies, . This is reflected by the highly discounted price. 2023 Selfie Leslie NOTICE: THIS AGREEMENT CONTAINS AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER THAT WAIVE YOUR RIGHT TO A COURT HEARING OR JURY TRIAL OR TO PARTICIPATE IN A CLASS ACTION. International orders do not qualify for return/exchange. Will I have to pay International Taxes & Duties? You should contact your customs office for specific amounts and percentages.Selfie Leslie cannot control and is not responsible for any duties/taxes applied to your package. The Selfie Leslie team responded quickly to my email regarding a return. Were here to uncover if Selfie Leslie is really worth the hype or if its another influencer gimmick. Highly recommend! My girls received Christmas gifts which did not fit. Order numbers start with AU. I highly recommend Selfie Leslie! Products being returned or exchanged must be in their original packaging and in like-new condition. Shipping times may vary due to the availability of merchandise. No contact number. Everything I've bought is always true-to-size. International orders do not qualify for return/exchange. As mentioned before, dresses are priced as high as around $100, and if you dont know exactly what youre looking for just yet, Selfie Leslies filters are there to help! With this information given to them, they were more than willing to accept it being returned in a clean bag as long as the tag is still on the item. They answered all my questions, we're timely, very informative about my dress questions, return, new order. However, their website makes it look like the final sale items are easily returnable. Non-Selfie Leslie items sent to us will be donated upon receipt. In the event that a product is listed incorrectly (e.g. Once your return arrives to us, please allow2 weeks for processing once the return is delivered. Do you agree with Selfie Leslie's 4-star rating? For urgent questions, you can reach us directly at | PRIVACY POLICY. If we had control over USPS operations we would have ensured delivery for when you rescheduled it, but unfortunately we have no control over USPS and how they operate. A $9.75 RETURN FEEapplies forall REFUNDS. Speaking of quality, every product on the Selfie Leslie website offers reviews, so customers advise taking a look at them before deciding to purchase. $12.99 Standard 3 - 5 Business Day Shipping on Orders Under $100, FREE Standard 3 - 5 Business Day Shipping on Orders Over $100. Varied in assortment, its quite fun to peruse through their selection if you covet Instagram fashion. Selfie Leslie Casual Boho Maxi Dress Red Mutli - amazon.com See our Shipping Page for more information! Please note that order totals at checkout reflect estimated tax. One & Only Collective Inc. honors each states guidelines concerning sales and use tax, determined by the destination address of your shipment. I trust this company and im continue to have my selfie leslie collection. Some items are not correctly flagged as final sale which the customer support fails to accept as return.Customer service is very rude and all the policies are very crafty that are not in the best interest of the customer. Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie Selfie Leslie - Poshmark By "Instagram fashion", I of course mean fashion inspired by influencers/Instagram pages. They will respond to this review like previous reviews by stating it's up to the consumer to read the returns policy before buying. If you're not 100% satisfied with your order, you can return or exchange it within 30 days of purchase for a replacement or a refund, subject to the limitations below. I contacted customer service and told them the dilemma I was in. Gift cards/store credit are final sale and cannot be converted back into a cash/card refund. Please note that items ending in $xx.50 are Final Sale. After your order has shipped, it will generally take3 -5business days to arrive. If you havent received an email from us, please be sure to check your junk mailbox. By downloading, accessing, or using the website, you agree to abide by all applicable local, state, and national laws and regulations concerning your use of the website. I found THE dress at Selfie Leslie, but was a little worried about that $9.75 return fee, so I double checked my measurements and got the opinion on which color I should go with from literally everyone in my life. One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. OurPrivacy Policy, incorporated by reference in these Terms of Service, sets out how we will use personal information you provide to us. Added by peggie12345. Selfie Leslie AU Returns The general amount for the duties and taxes is approximately 20% of the dollar amount of the merchandise. I received a fabulous chocolate brown dress days before attending a wedding. Never ordering again. I was a little confused with the return/exchange process and was starting to panic a little bit at one point, but the customer service team explained it all and worked with me on my specific issues. Some of our styles are known to fly right off our online shelves. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Beautiful dress however I did not like how it looked on me. Customer service is TERRIBLE. Text messages may be sent using an automatic telephone dialing system or other technology. Would not recommend. The Summer Skirt Robyn Flounce Rose Print White/ Orange is practically made for frolicking. When I wear their dress I never stop getting compliments.The shipment arrives very quickly.The service is excellent, once I had a problem, and they solved it for me the same day in a courteous and helpful manner.Highly recommend. As a visitor to and a user of this website, you shall only use the website as permitted by this agreement, and you shall not use its contents for any commercial, political, obscene, illegal, or inappropriate purpose. Currently, customers can shop for dresses, rompers, tops, bottoms, summer skirts, accessories, and shoes . Terms of Service | Selfie Leslie It shipped SUPER fast, and I loved the style, design, & quality. i ordered my graduation dress, my graduation party dress, and now a cocktail dress from them, and each product feels high quality and each comes in within a reasonable time. NWT Selfie Leslie Women Yellow Casual Dress XS | eBay Prepping for a countryside getaway? I had ordered a beautiful birthday dress but upon inspection of the dress, I noticed holes in the sleeves. 629k Followers, 355 Following, 11.3k Posts - See Instagram photos and videos from SelfieLeslie.com (@selfie_leslie) selfie_leslie. 629K followers. Wonderful wonderful customer service is the most important, thank you! Items returned past the 30-day grace period will not be eligible for return and you will be responsible for postage back to you. And even better, USPS ended up delivering the package the next day and I couldn't be happier with my purchase :). Returns + Exchanges. You love florals, but now in the then, you desire a bit of twist. We researched this on Apr 12, 2022. $80 for a completely see through dress, and super thin. They are NOT customer service oriented IN THE LEAST !!! - promises you a chance to buy at a bargain price you may never dream of before. Join the SMS Club & Save 15% OFF your order! Return packages postmarked after this time frame will be subject to denial Return packages postmarked within the first 10 days of the delivery date qualify for free return shipping. Awful experience. Selfie Leslie reserves the right to solely define and limit, refuse and/or reject returns from customers at any time due to irregular or excessive return histories. The contents of our website are intended solely for yourpersonal, noncommercial use. | T&C'S International orders do not qualify for return/exchange. This is my third time ordering from Selfie Leslie and im really pleased!! Also, items discounted at more than 40% or non-refundable. Shop the Horizons Frill Trim Mini Dress Pink | Selfie Leslie Both One & Only Collective and you agree that this dispute resolution procedure is a condition precedent that must be satisfied before initiating any arbitration against the other party. The wireless carriers supported by the Service are not liable for delayed or undelivered messages. Hi Tuesdee, we apologize that your experience was not pleasant. Anyone can write a Trustpilot review. Moreover, these terms and conditions of service act as a legally binding agreement between you and One & Only Collective Inc. Should you have any questions concerning any of our policies below, please contact us. Refer to exclusions below. Need to, Your zip code will help us to provide you with the most up-to-date delivery information. The only reason they refunded the $9.75 "return fee" is because I had to beg and plead to get even that !! Any original shipping and handling fees are non-refundable. All initial costs of the proposed arbitration shall be advanced and borne by the party demanding arbitration. As soon as your order ships, you will receive an email confirmation to the email address you provided upon checkout. LOVE!!!!! Its worth mentioning in this Selfie Leslie review that the brand uses 256 SSL software which encrypts information you input to protect it from interception by outside parties.. The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! It is the customer's responsibility to read and understand the return policy before placing the order. Do you agree with Selfie Leslie's 4-star rating? We accept Visa, Mastercard, American Express, and JCB. Of the hundreds of positive Selfie Leslie reviews online, I did uncover a few complaints. Floating By Plunging Neckline Mesh Overlay Midi Dress Sage: Buyers can subscribe to their newsletter to receive, Customers can also shop at the brands sale outlet, where they can find items at a discounted price. I will be ordering from them again! Here are 8 tips for writing great reviews. I appreciated their willingness to work with me! Im. Their collection is made for the fashionably and budget conscious. | T&C'S All International Orders(Outside AU) areFINAL SALE. Promotions or coupons cannot be retroactively applied. The dresses look exactly how theyre advertised, there are a ton of options for every occasion, and the quality is decent (although not amazing). We disclose this in big bold font on our shipping page and link directly to this page from our checkout. Thank you for shopping with Selfie Leslie. Find out how we combat fake reviews. The end of high school was approaching quickly and I was focused on prom, graduation, birthdays, and a million other events. They have some really cute stuff, and I love that they display the reviews for each item. 2023 Selfie Leslie Australia Size: L Selfie Leslie. Fortunately, the brand is quite active in addressing buyer grievances. Of course I wasnt home. Its difficult to buy items because sometimes clothes size run differently. They requested I return in the original packaging but I did not have that, but the dress did still have a tag on it. Service-related messages may include updates, alerts, and information (e.g., order updates, account alerts, etc.). This may include irregular or excessive returns histories, potential fraudulent or criminal activity and/or payment disputes/chargebacks. Theyy cleverly present their site and social media as if they are a mid range boutique brand that has their own designs(e.g. As stated on our website, returns must be made within 30 days of making a purchase. The company agreed to an exchange in size for me when it was a final sale item that my daughter bought and the size didnt work. I will be returning to buy more clothes! When it doesnt, we want you to know that Leslies is committed to making it right. However, we will not use your name in connection with any such materials, information, suggestions, ideas, or comments unless we first obtain your permission or otherwise are required by law to do so. Selfie Leslie was founded in 2012 in Australia and later moved to California in 2016. A $9.75 RETURN FEE applies to ALL returns. All arbitrations shall proceed on an individual basis. Theres a common belief that brides prefer to dress their bridesmaids in underwhelming outfits to ensure that the spotlight stays on them. When making big purchases Im pretty extensive in my research so that way Im not throwing away money I dont really have. They were really kind and wonderful also. . Speech / Chat / Talk bubble icon Contact Us. For instance, I found several discount codes on the brands website. I've made a return, will you refund my delivery charge? Selfie Leslie Reviews | Read Customer Service Reviews of selfieleslie Any original shipping and handling fees are non-refundable. The dresses are overprice and cheaply made. Send us an email and we'll help you with this matter. If you believe that your work has been copied and posted on the website in a way that constitutes copyright infringement, please provide our Copyright Agent with the following information: In your email, please note that it must be written in English and that you must include the following subject line: DMCA NOTICE OF INFRINGEMENT.. All items with discounted prices ending in $XX.50 or a discount of 40% or more are Final Sale. Sign up now. Find Selfie Leslie for women at up to 90% off retail price! I wont be buying from them again. The Show Me Love Cowl Neck Mini Dress Sequin Peach/Silver practically screams bridal party with pink prosecco involved. The customer service team was quick to respond, cancelled my order as requested, and issued a refund immediately. Selfie Leslie offers any kind of dress you can think of: bodycon, maxi, mini, and knit dresses, among other styles. Hello. I have, and will, purchase from this company in the future. Don't trust the positive reviews. Products being returned or exchanged must be in their original packaging and in like-new condition. Awesome customer service, fast shipping! Their clothes are also featured in select magazines, including Teen Vogue, Her Campus, and Business Insider. I purchased 3 dresses here and had to have help returning one. To initiate this process, buyers must scan the QR code found on their package to get started. Any When you confirm your shipping details, any applicable taxes will be calculated on your total merchandise value. My Hello Molly Reviews (After 7 Orders) - Is this brand Legit? Please email Customer Service to resolve any issues with your order, and well try to resolve the problem as quickly as possible. There is NO RETURN FEE if you place a new order of equal or greater value using the Return Shopping feature! Thank you for your business! This is just an estimate and does not include weekends, holidays or any issues the carrier encounters on their end. Please note that you will be responsible for paying additional charges for customs clearance. What kind of payment security does Selfie Leslie have in place to keep my personal information secure. Do Not Sell or Share My Personal Information, At the store managers discretion, a store credit may be issued. Selfie Leslie may refuse to accept or may cancel any transaction, at Selfie Leslie's discretion without liability to you or any third party. I am naturally a size small and I ordered a size XS. We also disclose this via a flag overlay on each final sale product on the collection pages that says "Final Sale". Order Number/ID Order numbers start with SF Zip/Postal Code Start Your Return By continuing, you agree to this Privacy Policy. How long will it take for me to receive my order in the US? Just so Obsessed with selfie leslie and I have been collecting selfie leslie dresses for years even im from UK. If an item is discounted and ends in $XX.50, that item is also non-refundable. Unfortunately, we are not able to change the items in an order once the order has been placed. I had a great customer service experience with Team Selfie Leslie! The website does not reflect the actual quality of the clothes. What is your Return Policy? - Lulus Obviously, we dont have time to comb through the brands entire inventorywhich is why Ill only feature a few of their bestsellers next in this Selfie Leslie review. Merchandise must be unworn, unwashed, unstained and unperfumed. International orders may take around one to two weeks to arrive. If you are not completely satisfied and your order qualifies, we accept returns. For example, if our dress dye does not remain on the fabric, One & Only Collective Inc. shall not be responsible for any damage to any other clothing item or fashion accessory. FAQ | Selfie Leslie To begin the online return process, please log-in to your account and navigate to "Order History.". Merchandise must be delivered back to our warehouse or dropped off at theReturn Barby the 30th dayfrom the original purchase date. Need to exchange? Save my name, email, and website in this browser for the next time I comment. Powered by Happy Returns Contact with customer support was quick which I am extremally happy about! I politely asked to cancel the order and they denied my request because it had already shipped so I can understand that but when it did get here my daughter opened it to make sure that it was the dress and . SelfieLeslie.com. In no event One & Only Collective Inc. or its officers, directors, shareholders, employees, independent contractors, attorneys or agents be liable for any indirect , special, incidental, exemplary , consequential or punitive damages under any cause of action whatsoever arising from or related to this Agreement, the privacy policy, the return policy, the shipping policy, the products, or the use of the website or any products purchased from this website or otherwise. International orders may take around one to two weeks to arrive. I ordered a dress from Selfie Leslie and it arrived quickly. * Pricing, promotions and availability may vary by location and at lesliespool.com. Want to return your midi dress? In this case, it screams single and ready to mingle energy. We stay up-to-date with the latest in security technologies to ensure that your credit card information, contact information, and shipping/billing information are confidential and . Team is thorough and on it!Received package so quickly with expedited handling. For Service support or assistance, text HELP to +18445493819 or email, We respect your right to privacy. But it is very far from truth. Selfie Leslie offers a size guide for customers to consult on their website. Accordingly, you and One & Only Collective Inc. agree to give up the right to go to court to assert or defend rights under this Arbitration Agreement and for any Dispute. Verification can help ensure real people write reviews about real companies. They typically cater to trends prevalent on social media, so youre bound to find something that strikes a bit of familiarity. This was our first experience with Selfie Leslie, but it definitely not be our last!! In the event a product is listed at an incorrect price due to typographical error or error in pricing information from suppliers, One & Only Collective Inc. shall have the right to refuse or cancel any orders listed at the incorrect price. However, while we will do our best to help you cancel your order, due to time differences between the USA and other countries, we cannot guarantee customer service will receive your request before the order ships. Shop our selection today for on-trend looks youre sure to adore. Discover over 25000 brands of hugely discounted clothes, handbags, shoes and accessories at thredUP. Bodysuits, jewelry, perfume, makeup, styling accessories and undergarments are final sale and cannot be returned for any reason. The tiered frill paired with the waist-tie detail is slightly reminiscent of cottage-core fashion. Check out what 541 people have written so far, and share your own experience. This is outlined on our website on our return policy page right at the top.As for the return fee, we can see that it was refunded back to you so your store credit is 100% of the value of what you returned from your original order.