Richmond Encore Tankless is about one third the size of a conventional water heater. Toggle the ON/OFF switch to the ON position. The first ensures that the unit adjusts power to meet your demand for hot water while avoiding wasted energy. Additional features of this model include advanced self-modulation and external digital thermostat control. Replace the combination gas control (thermostat). To change the temperature setting, follow the instructions below: The reference mark indicated by up arrow on the rim of the temperature dial, represents an approximate water temperature of 120oF. To clear the error, try these troubleshooting steps: This indicates an error in the hot surface ignitor circuit. Rheem Tankless Water Heater Error Codes [The Complete Guide] The Combination Gas Control (Thermostat) has a built-in safety shut-off device that is designed to shut off the gas supply to the burner if the pilot is extinguished for any reason. This helps conserve energy and prevent a build-up of dangerous hydrogen gas. This can take up to 24 hours. The anode rod should be removed from the water heaters tank annually for inspection and replaced when more than 6 of core wire is exposed at either end of the rod. The thermopile is disconnected-Make sure the thermopile wire connectors at the gas Combination Gas Control (Thermostat) are connected properly. FV sensor detected presence of flammable vapors. hard freeze, now no water comes out of hot RMTEX-18 18KW Richmond Essential Whole House Tankless Water Heater - Best Whole House. It may be the smallest model in the Encore RMTG series but the 7.0 outdoor model is ideal for all situations when you need hot water, since it reaches a maximum of 7.0 GPM. Turn off the circuit breakers and make sure that there's no longer any power supply to the heater. The combination gas control was set at its lowest setting before the water heater was shipped from the factory to comply with safety regulations. Keeping your water heater properly maintained helps ensure it operates smoothly and efficiently, it is free of problems, and serves you for many years. Tankless Water Heater Repair Richmond, On-Demand & Instant Hot Water It also has a first-year in-home labor warranty. Space saving design with intelligent electronic controls and an all-copper heater exchanger, Copyright 2004 - If so, you may need to clean, repair or replace the pilot burner to fix the problem. If your home has a tankless water heater, you probably dont think too much about it unless theres a problem. RichmondTank Features Low first cost Low venting cost No electricity required Large variety of sizes available Flow rates of 12gpm and up High altitude installations to 10,000 ft Low NOx emissions - some models Click here to browse our residential tanks! These use electric, gas, and solar as their fuel sources and are available as tank, tankless, or hybrid models. How To Fix: Slightly depress the gas control knob and turn clockwise to OFF position. If the water becomes too hot or even too cold, you may want to adjust the thermostat first. Best Richmond Water Heater Reviews In 2023 - H2Home Lab Locate your Richmond water heater serial number, which will typically start with an A, Q, M, W, and/or G. Be careful to note the difference between Q, 0, and O. Solar panels, wiring, old TVs and sometimes DIY powerwalls. Set the thermostat dial to the lowest setting by turning the thermostat dial clockwise until it stops. Customer Service Call Center 7:30am - 5:00pm Central Time Weekdays Phone: 800.621.5622 Toggle the ON/OFF switch located on the lower assembly to the OFF position. By the way, this guide won't cover the blinking codes. the harder your water, the higher the potential for damaging mineral buildup. If incomplete combustion is detected, the water heater corrects the problem to provide clean, efficient water heater operation at all times. EcoNet Enabled -all Tankless products from 2010 to present can connect to EcoNet mobile app via Tankless EcoNet Accessory Kit (REWRA630TWH), Copyright 2004 - If set too low, adjust the water temperature setting to the desired setting. For instance, some Richmond heater owners say that their units wont stay on. Protect your home from water damage with this all-inclusive leak prevention system that limits a leak to no more than 20 ounces of water2, By shutting off the flow of water, the Richmond ENCORE Electric Water Heater with LeakGuard can help you avoid an average of $4,000 in water leak damage3, Complete control of your water heaterfrom adjusting water temperature and tracking energy usage to setting vacation modeall from a smart phone1, Adjust water set temperature to balance your familys hot water needs via the EcoNet App and hands-free voice control with Amazon Alexa or Google Home4, Save energy on water heating costs while you are away for a week or just for the dayits easy to set from your phone even if you have already left home!1, Receive immediate notification of leaks and service needs through your phone and via EcoNet App1, Know you have enough hot water before you jump into the shower1, Know if an element is failing so you can proactively replace it before it becomes a problem1, View weekly, monthly and yearly energy usage reports from your phone to help you better manage consumption1, Allows plumber to view diagnostic information via the EcoNet App while at the water heater to expedite service5, With integrated WiFi, homeowners can avoid cold showers, detect leaks and more. Richmond water heaters are manufactured by Rheem and provide hot water with confidence. Circulates hot water from the heater through the homes plumbing allowing hot water to be ready at the tap when needed. Pilot burner orifice is clogged- You need to clean or replace the pilot burner. Telephone: (800) 845-6524. For instance, to prevent problems, all the tankless heaters from Richmond are fitted with corrosion-resistant heating elements. These tanks are built to last with warranties that exceed many from other manufacturers. However, many first-time and beginner road travelers and RV How to Connect a Generator to Your Tiny House Without a Transfer Switch. They are small enough to fit almost anywhere in your home. Check and open gas and water valves fully. The largest of all the models in the Essential series, the RMTEX-36 is ideal if you are looking for a solution for an average-size or large home and youd prefer to have electric than gas. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters. Rheem Manufacturing Company Check that all wiring is correct and secure. Offers simple and easy to read diagnostics and leak protection with audible alarm. Drain the heater and clean it. ON/OFF Dial Control with adjustable digital temperature display. Water temperatures above 125oF can cause severe burns or death from scalding. Some, There may be some kind of switch that isolates the power. Disclaimer: Water Tech Advice is supported by readers. Try to reignite the pilot light. Offers continuous hot water quick and on demand for single point-of-use or multiple applications. read more Patrick Next > Therefore most homeowners try to cut down costs wherever possible, bypassing the recommended installation procedure. Electrical polarity to the unit is incorrect. This feature improves the energy efficiency of the water heater. Water Connection Size: 3/4 inch. It automatically shuts the unit down whenever it senses the presence or flammable vapor or the air inlet openings get blocked. Yes, we do. We strongly encourage you to hire a licensed plumber to perform the diagnostics and physical troubleshooting of your tankless water heater. The warranty varies based on the model. and your shower. As working with gas has the potential to be dangerous, you will need to hire an experienced HVAC technician. 99. . The anode rod should be removed from the water heaters tank periodically, for inspection. It has a slightly higher energy efficiency of 0.82 UEF (compared to 0.81 UEF). Troubleshooting Tankless Water Heaters In MINUTES ~ Step By Step Plus, they can be installed in locations where a storage water heater may not fit. Richmond water heaters with tankless technology are used for mid and large-sized homes with up to three-four bathrooms, where the largest model produces up to 11 GPM of hot water. Often, you can quickly determine the cause of a malfunction by being able to identify the code. Intelligent leak detection system provides real-time notifications that prevent catastrophic failure, Exclusive technology provides performance updates and alerts on your mobile device1, All-inclusive leak detection and prevention system with proprietary auto shut-off valve limits leakage to no more than 20 ounces of water2, Because the Richmond Hybrid installs like a standard electric water heater, installation is hassle-free, making it perfect for replacement and its simple to service. Sophisticated technology has reduced the size and increased the features and benefits. Tankless Water Heaters High Efficiency Condensing Tankless Gas Enjoy Continuous Hot water and save up to $1,100 over 12 years* View Product High Efficiency Condensing with Built-In Recirculation Circulates hot water from the heater through the home's plumbing allowing hot water to be ready at the tap when needed. Tank water heaters do not Drain the water heater and piping if they might be subjected to freezing temperatures. To fix the issue, try the following troubleshooting steps: This error code indicates that there is a problem with the internal circuit. Pinched or clogged pilot burner tube- You need to clean, repair or replace the pilot burner. Chlorinate the water supply to minimize the smell of hydrogen sulfide or rotten eggs which happens as a result of the cathodic protection process with water containing a high sulfate. 13kW Model Flow Rate: up to 3.17 GPM. VIEW PRODUCT. Sophisticated technology has reduced the size and increased the features and benefits. No reviews. Here are six of the most common problems and maintenance concerns for tankless water heaters: Mineral Buildup System Overload Cold Water Sandwich Air Supply or Exhaust Blockage Ignition Failure Flame Failure Keep reading to learn what signs to look for when identifying these issues and how to fix them! Water Heater Profile: Tankless. Air in gas line- Contact a qualified service technician to purge the air from the gas line. Richmond's Encore tankless design offers convenience without the high cost of keeping water hot. Many user and installer-friendly features make the Richmond Encore Tankless the easiest tankless water heater to own. Hard To prevent wastage of heated water, the 7.0 model is recirculation kit ready. Depending on your tankless water heater's capacity, too many simultaneous hot water applications (such as multiple showers running) can overload your water heater. All Richmond tankless water heaters are compact, including the most powerful model: a gas unit that provides 9.5 GPM. water you felt was the trapped water. A Lack of Combustible Air 2.1 How To Richmond Water Heater Pilot Light Won't Stay Lit (Fixed) Read More happened: When the first shower ended, some hot water was remaining in the Contents show 1 1. map-pin - Menards The Power Direct Vent is a seal combustion, direct vent water heater that may be installed up to 60 feet away from the homes outside wall. have to be cleaned as often, if ever, but tankless water heaters require more Richmond Water Heaters is a division of Rheem Manufacturing Company. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. For greater hot water needs, you have the 8.4 indoor model in the Encore RMTG series. However, installation should be simple, even for professionals who have never worked with your model of Richmond water heater before. Like other water heaters in the Essential series, the RMTEX-18 has copper immersion heating elements with brass tops. Another possible reason is the blower is unplugged. Because the water is heated only when it is needed, the outgoing water temperature remains constant. Recommended Environment: Indoor. Gas supply is off or too low to operate. Richmond Encore 11 GPM 199,900 BTU Tankless Natural Gas Water Heater If you need to reach a higher temperature, such as for commercial usage, you can purchase an upgrade kit. View Product Tankless Electric In addition, you can find many other top-rated Richmond water heaters, including larger models in the Encore RMTG series and a wider range of sizes in the Essential series. If the combustion shut-off device is at fault or gets tripped, it will turn off the unit and the main burner won't stay lit anymore. Tankless Electric Water Heaters - Richmond Water Heaters Definitions of Rheem tankless water heater error codes Rheem fault code 00 - Indicates 1-hour continuous combustion. The preferred starting point for temperature setting is to align the two triangular pointers on the dial and control face. Set the thermostat to the desired temperature. Well, you can try doing these steps before you finally call a professional service: Read also: Rheem Tankless Water Heater Error Code 13. Going off the grid sounds noble, satisfying and eco-friendly. You can find all the above Richmond water heaters for sale on Amazon, where youll also find the technical specifications for each model. Established in 1983, Richmond is a subsidiary of one of the best-known and highest-quality tankless water heater companies in the world: Rheem. Side 1/2" Compression water connections. Make sure the vent connector from the draft hood to the chimney is properly positioned and securely attached. Water heaters are sometimes fickle machines. Depress the COOLER button until only the WARM indicator light is lit. This is just about enough for a single sink in a hot climate. If you continue to use this site we will assume that you are happy with it.. Early in the development, Richmond researchers at their Montgomery labs discovered that flame arrestor plate designs might be vulnerable to the effects of lint, dust and oil (LDO). may be familiar with the "cold water sandwich." All Rights Reserved Turn off all electrical power to the appliance. Richmond Water Heaters This is likely to be enough for a condo or a small house in a warm climate, but it is more suited as a point-of-use water heater for homes in cold climates. Atlanta, GA 30328, Residential Condensing Tankless Water Heaters, Corporate Office: 1100 Abernathy Road, Suite 1700. Is Spray Paint Flammable? No, the direct ignition sends a spark to the main burner when hot water flow is detected. You need to remove sediment and dust as their buildup may affect the heaters efficiency. Richmond has information about their many different products, including different ways to deal with them. All Rights Reserved The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". Richmond Gas Water Heater Troubleshooting [A Complete Guide] No, these units cannot be converted from one fuel source to another. Replace the combination gas control (thermostat). water (in contrast with soft water) is water with a high mineral content, and Richmond Encore Tankless Water Heater Troubleshooting Several common issues are typically related to the Encore tankless unit. 402K views 7 years ago A highly comprehensive "step by step" video on how a Tankless Water Heater operates, and how to identify the cause of a Tankless Water Heater no hot water flow. Low voltage to the water heater. Hard water deposits can therefore accumulate in the bottom of the tank. Richmond Water Heater Troubleshooting with Different Types of Units, An Easy Guide on How to Fix A Squeaky Door Without Taking It Apart, How to Remove A Broken Drill Bit from Wood? You can select from an electric model or gas model. Turn off or remove circulation pumps. Get the latest in Richmond Racing news. Here are six of the most common problems and maintenance concerns for tankless water heaters: Keep reading to learn what signs to look for when identifying these issues and how to fix them! If you find yourself naked and cold at the start of a shower, relax and check a few things, but you might want to get dressed first. Explore the water heaters key components. in the shower until the cold water has passed. Again, these are field serviceable. Allow several gallons to flush through the discharge line to an open drain. One of them is about adjusting the temperature. Stop and follow the safety precautions as above if you smell any gas. Calcium and Magnesium are the two minerals that most often cause scaly buildup, Periodically, lift and release the lever handle on the temperature pressure relief valve, located near the top of the water heater, to make sure the valve operates freely. Wire connection(s) are not fully secured- Confirm the wire connections or have a service technician confirm the connections for you. Although Richmond markets the RMTEX-18 as a whole-house unit, it only supplies 4.4 GPM. Use a soapy water solution to test for leaks at all connections and fittings. We designed the Richmond ENCORE Electric Water Heater with LeakGuard to give you the power to know, control and protect. Its compact size will leave room for a water softener or extra storage. We have a Richmond Encore tankless water heater, and had a power outage and when the power came back on, there is no power on the main read more canuck the pro 15,746 satisfied customers The tankless hot water at times will shut off during shower, it is a rheem umc-117. Corporate Office: 1100 Abernathy Road, Suite 1700 Do not use gas control knob to regulate gas flow to burner. Some models (such as the RMTEX-18) have bottom -inch NPT water connections. And it leads to overtemp that makes the device shut off automatically. Well, you can try doing these steps before you finally call a professional service: Make sure that your heater's power (within the breaker panel) has been turned off There are 6 LEDs; with the last three indicated as A, B, and C. This indicates there is an open earth ground circuit to the ignition system. It's full of built-in smart features to help prevent cold showers, alert you of issues before there's no hot water and . Test for spillage at the draft hood relief opening after 5 minutes of burner operation. its destination, the more noticeable the gap. Electric tankless heaters from Richmond are particularly easy to install. You need hot waterand peace-of-mind. Not only are they highly efficient, but they can also save you money by heating water only on-demand. When the faucet is opened, the water flows through the Richmond Tankless Water Heater, which heats it to the temperature youve digitally set. If the burner access door is removed, the burner access door gasket must be replaced. A Richmond tankless water heater has no standing pilot light, no stand by loss, and the burners modulate to maintain maximum efficiency. Flame Failure is generally caused by either a gas pressure problem or an electrical issue. This cookie is set by GDPR Cookie Consent plugin. Check out theProduct Selectoron our website to narrow down which product is right for you based on intended use, number of applications, and energy source! Check this too: Electric RV Water Heater How to & Troubleshooting Guide. Some are designed for indoor use; others for outdoor use. NOTE: The definitions of tankless water heater error codes are for informational purposes only. Self-modulating power control. The troubleshooting for each of these heaters is a little different as their mode of operation isn't completely the same. Slightly depress the gas control knob and turn clockwise to OFF position. 90% of the time, this troubleshooting step will help to eliminate the warning message from the control panel. Turn your temperature knob (to the desired temperature) by using a flathead (and small) screwdriver. Suppose a member of Press and release the HOTTER button until the desired setting is reached to increase the temperature. and this can impair the function of your water heater if you don't address is. UEF replaces the old standard, Energy Factor (EF), which didnt allow easy comparison. For standard tank-style (gas or electric) heaters, the procedure is likely to follow these basic steps: Richmond water heaters have a warranty that is specific to your water heater. $609.99 $ 609. Our goal here at GridSub is to help you find viable solutions to different off-grid problems. Eccotemp Protection Plans are available for purchase within 60 days of your water heater purchase. All Rights Reserved Dishwasher Smells Like Burning? In 2017, the Department of Energy required manufacturers to calculate the UEF based on how efficiently each water heater uses energy in real-world usage scenarios.