I am a disabled pass holder, will I receive a bus pass renewal letter? What should I do? Customers will receive their new pass to the registered address at least1 week before their current pass expires. 5 How long does it take to renew an older persons pass? This can be done by visiting a participating library only. This cookie is set by GDPR Cookie Consent plugin. Apply for or renew your bus pass. Copyright 2023 Wisdom-Advices | All rights reserved. How long will it take to get a bus pass following a renewal/application? Passes that were automatically renewed should be received by 1st March 2023. If you send us different evidence, your pass may be delayed or refused. What happened to the baby in Joy Luck Club? Open all. The expiry date will normally be five years from your birthday. This situation is not unique to Gloucestershire; all concessionary bus passes have been issued as smart cards since 2008, but equipment to read the cards has only been installed and commissioned on buses operating within Gloucestershire since 2012. State pension claimants who apply directly through their local council should be aware. Residents are eligible for these passes on the grounds of: If your question is not here you cannot find the information you need, please call the enquiry line on 01452 426265. Please check with the county council in the area you plan to visit. You will need to pay 10 to replace this pass. The new pass should take no more than three weeks to arrive after you have applied, but you should apply as soon as possible because your current pass will stop working on the expiry date shown on your card. Completed renewal forms will be processed and new vouchers issued approx. If you have not received either a letter or full pack call us straight away on 01452 426265. Pass holders who are both disabled and of pensionable age but do not have "with companion" entitlement should have received a letter by now inviting them to renew their pass at a library. Transport For London Buses (you cannot use your pass on the Underground, DLR or Trams), Downloading an applicationformfor older persons or disabled persons bus pass at the. Older person's bus pass renewal. The new pass is free. You can find the following on this web page: Your bus pass is valid in the following locations at the following times: An Essex companion pass is available for those who have difficulty travelling without assistance. Your bus pass is valid for use on all registered Bus services within England, so if you are visiting other places you should be able to use your pass. Wed like to set additional cookies so we can remember your settings, understand how people use the service and make improvements. Our If you move address, update the details on your bus pass at least three weeks before the renewal date. To be eligible for a disability-related bus pass with a companion, we need to see evidence of your qualifying disability. This form can be completed and returned in the envelope provided with your form. Click or tap the rating which best represents your experience. The way of applying may be different to the way you applied in Gloucestershire. There is no need to contact us until we get in touch with you. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. Alternatively, you can renew your pass online. If your pass is due to expire in 2 weeks and you haven't received a new one, visit MyBusPass to renew manually. Disabled People (orange stripe on the right hand side): Some passes are renewed automatically, but some require evidence to be updated in order to renew a bus pass. new pass.. If you email us please confirm your date of birth and current address in the email so we can fully check our records. We will write to you if we need new evidence; if you do not hear from us you need not worry as your pass will be renewed automatically. You do not need to renew an igo card. However, you may visit "Cookie Settings" to provide a controlled consent. The passes will be sent out automatically but people should call the bus renewal hotline . In London, you can use your card on buses but not on the Underground Train services. We will either renew your bus pass automatically or send a letter that tells you how you can renew it. You should have received all the information you need by now. If youre not a Medway resident find out how to renew for an older persons bus pass outside of Medway. Only passes issued by City of Edinburgh Council work on the trams as theyre funded by the council. Travel scheme passes due to expire on Monday March 31 will be replaced by a new pass valid until June 2019. You need to check the expiry date and apply to the council for a new one if you're is due to expire. Disabled person's bus pass There's no central provider of the disabled person's bus pass. Can I use my OAP bus pass on trains? Dont include personal or financial information like your National Insurance number or credit card details. I have not had an automatic renewal what do I do? My age-related pass has now expired but I have not received a new one. Apply for a new age-related pass. Disabled people can qualify under the following categories: A person applying for a bus pass must provide the evidence to show their eligibility. Welcome to the Highways Service Information Centre. Please note we cannot assist with applications or replacements on this number and you should call0345 200 0388 if your query relates to a bus pass. Gloucestershire County Council offer the Statutory Scheme, as required by law, which is Monday to Friday 9:30 am to 11:00 pm* and all day Saturday, Sunday and Bank Holidays ( but not on the late-night buses, after 11 pm)*In some rural areas where there are very limited bus services customers may be able to use their pass on a bus before 09:30 am. You may find that residents in areas outside of Gloucestershire area can use their bus pass at other times, eg: before 09:30 am for example, but visitors cards will not be accepted until 09:30, which is the time laid down that all authorities must allow use. You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has. There are several factors that could cause your new bus pass not to work other than a faulty card or a fault with the on-bus ticketing equipment. For further information see. No, concessionary bus passes are not accepted on the night Buses. 1 Contents. If you have any questions, you can call us to discuss your application on 0345 200 0388. Please see their Bus Passes for Older or Disabled Residents page for more information on how you can apply online or in person, as well as how you can renew a pass. It costs 10 for a new card. Have you moved? Update or cancel a card. When you return the renewal form to us, you must provide: These are needed to check your conditions have not changed. If you haven't received a pass 2-3 weeks before renewal you can try to renew online or contact us if you are unable to do so. http://www.nowcard.org/nowcardfaq.asp#FAQ23. Forgotten your Username? On National Rail services in London, travel free after 9:30 weekdays, and any time on weekends and public holidays. If you havent received a pass 2-3 weeks before renewal you can try to, Disabled persons bus pass renewal letters are being sent for customers do not have automatic renewals agreed, but you can, what to do if your pass is damaged, lost or stolen. My new bus pass has been refused by the driver. This will be. We manage and issue concessionary bus passes that give holders free travel on most local bus services running in Gloucestershire (and the rest of England) at certain times. How long does it take to renew an older persons pass? Disability-related pass holders who are asked to reapply by completing a full application pack will also need to pay for postage. Your new pass will be not sent until a week before your old. If your pass has been stolen, you should call 0345 200 0388 to replace it. Can I use my English senior citizen bus pass in Scotland? Unable to drive for reasons of medical fitness. If your pass has not been scanned locally in the 12 months before renewal it will not be automatically renewed. What is the cause of the card not working? You can get an older person's bus pass when you reach State Pension age. However, if you have only used your bus pass in London (where the Oyster system does not record your journey) you will need to visit a local participating library who can arrange a free renewal bus pass for you. If you have moved since your last bus pass was issued and have not notified us of your change of address, please take evidence of your current address (eg council tax or bill, bank statement) to a participating library to arrange for a renewal pass to be issued to you. Your old pass will stop working as soon as your new one is used on a bus or on 31 March, whichever comes first. If you do not receive your new pass, or have changed address since your last pass was issued, please contact our information line on 0345 600 0659. They may not be renewed automatically if your pass is not scanned locally between 1 March 2022 and 24 February 2023. What are the 3 most important parts of a motherboard? We are happy to help all customers in understanding what evidence we need in order to quickly and easily renew a bus pass. Please note the Bus Pass system is separate to other Council systems and requires its own login information. Major investment in boroughs schools continues! For further information contact: The National Rail enquiries telephone number is 08457 484950. If you have not received your renewal letter, or you have changed address since your last issue, please contact our information line on 0345 600 0659. Likewise, if you are under age 66, a Free Travel Card will issue on being awarded an Invalidity Pension, Blind Person's Pension, Disability Allowance, or a Carer's Allowance. Changes to personal details Age-related pass or vouchers. Disabled pass holders from Cumbria, Blackburn and Blackpool please contact your local council office with valid proof of your disability. All young disabled pass holders must provide a new photo if they wish to renew. On Your Side - Helping eligible residents to be cared for at home, Children in Telford and Wrekin can learn to swim for free, 10 by 10 - 10 things we want all children to try children before the age of 10. You can apply for your renewal bus pass online. We cannot accept applications any earlier than 2 weeks before you become eligible for an older persons bus pass. Most young disabled (under 16) pass holders should have received a short form to return. GCC understand there was a discount being offered for some local train travel. renewed people had to fill in forms and submit photographs but we have scrapped No. It is not valid in Wales* or Scotland. You will need your bus pass number (printed on the front of your pass) and up to date evidence that you are still eligible for a disabled person's bus pass. We use some essential cookies to make this service work. The cookie is used to store the user consent for the cookies in the category "Analytics". If you lose your igo card you can apply for a replacement from TfGM by phoning 0161 244 1000. You can renew your pass by completing an online renewal form below, by contacting our information line on 0345 600 0659 or by writing to us at SCC Free Travel Bus Pass, PO Box 212, Waterlooville, PO7 6ZN Alternatively (depending on the level of information we hold about you), you might have received an application pack asking you to reapply. I have applied for my new bus pass, what should I do with my current pass? You don't need a new photograph unless your appearance has changed a lot, and you will only need to contact us by email if your address has changed in the last 5years. If you have moved house since the last time you were sent a bus pass, you will be able to tell us about your change of address at the same time as renewing your pass. If you have any questions, please contact Essex County Council by calling0345 743 0430. If a bus pass has been stolen and the customer provides the police crime number there is no charge for a replacement pass. You will need to renew manually which you can do online: Please note online renewals can only be made 8 weeks before renewal and up to 2.5 years after expiry. Email us: You can also email concessionarytravel@ northumberland.gov.uk to request a renewal of your bus pass. National Bus Pass Bus pass renewals Older person's passes Older person's passes are issued for a period of 5 years and are renewed automatically as long as we can see that they have been used in the 12 months before expiry. "With companion" entitlement is specific to Gloucestershire so may not be available elsewhere in England. It tells you about: Bus passes are issued for up to five years. Will receive a renewal form, as evidence is required to obtain a new pass. If you have moved address since receiving your bus pass, please notify us of your new address (including proof) so that we . New smart cards are issued free by Nexus, except where a change of name or photo is required, but holders must apply to get a replacement. You don't have to do anything, unless you have moved since we sent you your last pass. If your current bus pass is due to expire within the next month, this is an indication that we . Other Scottish passes arent accepted on the trams. Like paper bus passes, Senior HOLO cards are available for riders 65 and older with valid identification. Continuing eligibility for a pass issued due to a . Find out which bus company you wish to comment about on our bus operator contacts page. Nexus is due to send out almost 56,000 new cards to local residents whose current cards expire on 31 March 2023. To get an older persons bus pass you must 2 Apply to your local council. In the unlikely event that your pass does not arrive, you should call 01452 426265. Registration Number: 07205882, Please note the Bus Pass system is separate to other Council systems and requires its own login information. You can find your renewal code located in the box towards the bottom of your renewal letter. So, to find out if you're eligible and where to apply, get in touch with your local council. These cookies ensure basic functionalities and security features of the website, anonymously. For Seniors, pricing is as follows: One-way fare: $1.00. Further information. Elderly and many disabled people in Tyne and Wear who are entitled to a free bus pass now have their smartcard renewed automatically - so long as it has been used at least once in the last year. If so, please let us know youve moved as soon as possible so that we can send your new pass to your new address. If you pass does not register on the card reader on the bus, we won't know the pass is being used. Changes To Renewal Of Concessionary Bus Passes. Lee Higgins, Telford & Wrekin Council's Customer Services Manager, said: "The last time bus passes needed to be renewed people had to fill in forms and submit photographs but we have scrapped all that. Failure to do this may result in you not receiving your renewed bus pass or renewal reminder letter.
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