Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. A full-service spa, 4 restaurants, and an outdoor pool are all featured at this luxury hotel. Just a weird housekeeping issue I guess we had. In the case of Mexican peso (MXN) you can pay with Debit or Credit Cards issued by Visa, MasterCard, American Express, Discover or Diners. Does admission include transportation service? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. The product is available to purchase at least 24 hours before you visit the park or tour. 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. Look for the Xelfie spots (automatic cameras) or any photographer inside the park. How can I get them? The ramen at Xin Goa was excellent as was the fried rice. prior to purchase, so once the purchase is made there is no possibility to grant refunds or cancellations of any kind. Check the schedules and open hours of our attractions and shows. Outside Mexico. If I do not have credit or debit how can I make my reservation? If you visited our Parks: foto@xcaret.com If you visited our Xcaret Hotels: fotohoteles@xcaret.com Operating hours: Monday to Friday from 09:00 to 19:00 Hours. Yes. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. Cancun, Quintana Roo. There are a lot of things to do in the parks got adults and kids. Enjoy truly special moments of fun and relaxation with the . Rafts through a river circuit paddling with special hand paddles. All your photos at the best price! Children under 4 years free. Remember you can purchase water shoes at our shops in Xplor. Simply click on foto@xcaret.com and choose one of the options to search your photos. Carretera Chetumal-Puerto Jurez, Km. Everything about the hotel was excellent. Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. You can also make payments via deposit or transfer at the bank branch of your choice, make payments at convenience stores of the most recognized chains by choosing "Checking" as a method of purchase or trust in the security that Paypal offers. No, all the activities are included in your admission. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Fill out this form and one of our agents will follow up on your request. However if at the end of the day there are not so many people, then, youll have the chance to re-engage in an activity. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. Take advantage of the free WiFi in public areas, express check-out, and free valet parking. Help us preserve and care for our ecosystem! What are the payment methods to buy online? Great, vibrant, location. I was never sure he knew I was up on the balcony and that is what made his approach to his job so remarkable. If you want to check our current promotions, visit here. Fully refundable Reserve now, pay when you stay. MarieSamSanchezPhoto Solidaridad, Quintana Roo, Mexico. The hotel itself is wonderful, pools everywhere, great food at the restaurants, the beds were icredibly comfortable. If you visited our Parks: foto@xcaret.com Swim in the 437-yard stalactite river inside ancient caves. What happens if I forgot my download code? We had zero issues with arrival. Am I obliged to participate in all activities or is it possible to choose some of them? While buying your ticket online, a list of hotels where pick-up is available will be displayed. 2003-2023 Lexyl Travel Technologies, LLC. Access to Xplor Park is limited to children under 5 years. Enter the heart of the Mayan jungle. If you visited our Xcaret Hotels: fotohoteles@xcaret.com My suite overlooked the casa Viento infinity pool farthest from the lobby. Other services (ATM, WiFi and gift shops). 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Casa de la Paz The greatest books ever written are in our library. For more information, please consult our list of products and services found in the Price list section of our website. No problem! and was unfortunately put in a bed with 2 queens. We offer you multiple payment options to pay for your reservation. Not the end of the world, but it would have been nice. We've spent a lot of time in the area, including several weeks in Cancun, and months at a time as a family in Playa del Carmen. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. How many times can I download my photos with my download code? They let us keep our bags in a secure room (even the luggage room looked like a 5-star hotel)and showed us downstairs to the Mercado, which was one of their main buffets, Mexican-market style. We are here to serve you and to meet all requests, questions or suggestions you may have. The Parks space is limited and priority is given to all of those who wouldnt have yet participated. Does the Park offer activities for children over five years old? Our agents will help you with the pickup information or any other doubt you may have. Chetumal-Puerto Juarez Highway KM, Km. You must have at hand your bracelets, the number of your helmet, and the date of your visit. Board the trajinera that takes you on a tour among natural settings, in an atmosphere with live music, dinner, and open bar. +1-888-675-2083. Toilet paper, yes, clean towels, yes, even the mini fridge got restocked, but no refills on soap, shampoo, conditioner, etc. Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. Yen (JPY): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Next, we want to show you the list of the culinary geniuses that are positioning Xcaret Hotels as an ideal destination for the lovers of fine dining experiences. You can download as many times as you need to while the code is valid. Have fun with activities such as assisted rappel, zip-lines, kayaking, exploration swimming, or cliff jumping. With 25 restaurants and 10 chefs, Hoteles Xcaret go beyond with an incomparable offer for Cancun and the Riviera Maya destinations. To valid the service, it is mandatory to print the coupon provided at the end of the purchase and show it at your arrival at the park at the photography area or at the moment of boarding the tours transportation. The amphibious vehicles are limited to two adults and two children. Play it safe and take your own photos with I would have.More. HOTEL XCARET ARTE. We list the best Doubletree Hotels Middleton venues so you can review the Middleton Doubletree Hotels hotel list below to find the perfect place. Months without interest, only with major participating bank cards issued in Mexico. Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. Remember to smile when you come across our logo pictures! The following document available for download is an Authorization of Printing and Reproduction of Photographs officially issued by Grupo Xcaret. Subject to availability. Each park has its own price for the photos pass. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. This historic hotel's 2 restaurants, 3 bars/lounges, and gym are some of the featured amenities. After 14 year's of marriage we finally made it to Cancun. We stayed in a adult only area. These are both highly recommended. This option is valid only in Mexico. See all available properties in Middleton. Does admission to Xplor Fuego include transportation? Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. Some activities call for physical strength. The use of the Photo Pass is valid only the day of the visit, and it is not cancelable nor refundable. By continuing to browse the site, you agree to the use of cookies. Reserve now, pay when you stay. Learn all the information in our Privacy Notice, Copyright 2019 Experiencias Xcaret Parques, S.A.P.I. Can I transfer my ticket to another person? Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. I so much enjoyed his positivity and was truly grateful that he was a part of my mornings in Mexico. The download code is valid for 30 calendar days from the date of purchase. When I visited the Park I couldn't purchase my photos, can I still buy them? Paste as plain text instead, They are encoded directly from cameras with high resolution. Xcaret Welcome to the best of our country at Mexico's Majestic Paradise with more than 50 natural and cultural attractions for the whole family. My package also expires in a few days. If you visited our Parks: foto@xcaret.com He was knowledgeable about the resort, the general area, and was very happy to make conversation. I would make a point to visit whatever bar Adal is tending the next time I visit. Col. Centro, Playa del Carmen. During our stay we took advantage of all of the parks included, and enjoyed the Xichen Deluxe tour, as well as the Coba/ Xel Ha combined tour. She didn't really explain anything. 800 006 FOTO (3686) On your PC or Mac the downloaded photo is automatically saved in the downloads folder. We really do appreciate our guests taking the time to leave us feedback, and we love hearing about our guests experiences.Our staff really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.Rest assured that we remain at your entire service and disposal, should you want to come back to our resort please do not hesitate to contact us, ascertain that we would be thrilled to cater to your every need once again.Respectfully yours,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Presentation of a valid ID card at our counters is mandatory. Yes the resort is beautiful and access to the parks is great. Customer Service hours: Monday to Friday from 7:00 AM to 12:00 AM / Saturday and Sunday from 7:00 AM to 10:00 PM (local time), Receive exclusive information and promotions via email. What happens if there is an error and I have a duplicated charge? Guests will appreciate free perks like buffet breakfast and WiFi in public areas. Middleton, Massachusetts Hotels from $108 - Hotel Deals | Travelocity Yes, it is valid all year but is subject to change without notice.

Also, you can glide in zip-lines at Xplor, be part of a great Mexican party at Xoximilco, or put your senses to test at Xenses, live an unlimited nighttime adventure at Xplor Fuego, and experience six exciting activities at Xavage. Sorry, we dont have Travel agents discounts in Xplor. Departure and arrival points of all activities can be found in the center of the park, therefore distances between activity spots are very short. Hotel Xcaret Mxico. 282. A snack bar/deli, a lobby fireplace, and express check-in are also on offer. 4 star Suburban hotel. We can provide it to you if you have your purchase receipt. They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking.
  • Species conservation and freeing program
  • Species reproduction program
  • School project and environmental education program
  • Efficient use of resources and responsible management of residues. For special food requirements you may notify Customer Service at customerservice@xcaret.com or ask our hosts at the entrance of the park, they will be happy to support you. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? Privacy Terms. Which doesn't make sense because 1) we never met her in person, and 2) I was there only with my girlfriend, so how could we be meeting up with friends? Amazing hotel, service just fell a little short in my opinion, Petit Lafitte Beach Front Hotel & Bungalows. Euro (EUR): Visa, Mastercard, American Express, Diners, Discover, JCB, Carte Bancaire, Paypal, Sofort and iDeal. Book today and enjoy all the All-Fun Inclusive benefits that are part of the experience of living Mexican art. The staff were absolutely amazing", A verified traveler stayed at citizenM Boston North Station, A verified traveler stayed at Omni Boston Hotel at the Seaport, A verified traveler stayed at Encore Boston Harbor, "We had a fabulous stay while we were in town for a concert at the Garden. What happens if I forgot my download code? you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. The Rafts circuit is 342 yards long. Restrictions apply. 16.32 mi from city center. Rates shown are nightly rates before taxes and do not necessarily reflect all Middleton, MA discounts available. Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Rest areas, dressing rooms and restrooms. We regret to know that the incident we know how important these photos are for you and we have addressed this with our photo management in order to give personalized follow up for this urgent matter. Yes. Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. Did you know you can find the best available rates by booking in advance? DO NOT MISS THIS PARK!! BUY THE PHOTO PASS! - Review of Xcaret, Playa Photo Pass Xenses; Get my admission to Xenses. Old Navy - Paseo del Carmen Shopping Mall. If you buy multiple parks, the pictures taken at the hotel are included for free. *Original Review Below*!!!!!! If you visited our Xcaret Hotels: fotohoteles@xcaret.com Good location. Is there any type of refund and/or cancellation. If you notice in your credit card statement a duplicated charge, you must request a cancellation and refund by sending an e-mail to customerservice@xcaret.com explaining in detail the duplicated charge, the name that appears in your reservation and the date of visit. Round-trip transportation to Cancun plus ferry to Isla Mujeres are included. We recommend you get here early so that youll have time to do everything and also, to make the best out of unlimited consumption of our energy-boosting buffet and drinks. 450 Summer Street, Boston, MA, 02210. per night. If you visited our Parks: foto@xcaret.com Xenses - Xcaret | Xenses Park Official Site Yes, we have restrooms and changing rooms located throughout the park with enabled spaces so you can change clothes comfortably. Are there any special prices for children? 5 Blossom Street, Boston, MA, 02114. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. What kinds of clothes and shoes shall I wear? There are several options of payment depending on the currency chosen on our websites. Colombian Peso (COP): Visa, Mastercard, Diners, Discover, JCB. If you want more information about your transportation please call Customer Service. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. Within Mexico. It is essential to arrive 15 minutes before the time of pick-up. I left my fanny pack there and they found it for me, and a staff tracked me down at the commuter station (Back Bay 5 min walk) because I left my hat in the room as well. Also, they can take all the photographs they want and download those same pictures afterward, at a convenient price. Dear tjgonzalez17,We appreciate your kind comments regarding your recent experience at Hotel Xcaret Mexico; to know that your stay with us was really pleasant is the best reward we could have!It is a real pleasure to hear that your recent stay at Hotel Xcaret Mexico was truly memorable! The staff were very friendly and the room was clean and cozy. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. No problem! What types of files are the photos that are downloaded? more. Months without interest, only with major participating bank cards issued in Mexico. the brand new all-inclusive, all-fun luxury resort in the Riviera Maya, Mexico. How does the discounts purchasing in advance apply? You don't have to worry about your phone or asking ppl to take pictures for you. What is the minimum age allowed inside the Park? Yes. Privacy Terms. Review tags are currently only available for English language reviews. Access to the special ticket booth if you purchase online. (I loved Fuego on my last visit). How many times can I download my photos with my download code? Stalactite River of 430 yards to swim inside ancient caves. 10 Ave South 10, Playacar, Playa del Carmen, Constituyentes Ave. LB, Gonzalo Guerrero, Playa del Carmen, 5th Avenue and 34 St. North, Playa del Carmen. You can take it as many times. Frequently Asked Questions - FAQs | Hoteles Xcaret - Hotel Xcaret No, only TOURS include transportation departing from Cancun or Riviera Maya. Chetumal-Puerto Juarez Highway KM, Km. 2.- A list of the albums that are included in your package will be displayed. Please see our partners for more details. Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. I had been in touch with Claudia, a guest services manager, prior to arrival and brought up my concerns afterwards, but I only got a response of "I recall offering a resort orientation the day of your arrival which was respectfully declined since you wanted to share time with your friends." What happens if I didn't bring along the credit card used for payment? Dear Katie F,What a great five-star review to read, we are absolutely thrilled that your All Fun Inclusive experience was just wonderful. From $75. Yes the resort is beautiful and access to the parks is great. The Underground Expedition is an 800-yard journey through underground rivers, caverns and jungle paths, and the entire circuit inside the Stalactite River Swim is 437 yards long and average temperature of the water is 75 F. Saturdat to Sunday from 9:00 to 15:00 Hours. I feel like we had no idea what our "magic wristbands" did at the resort. I also requested a king size bed (I was proposing on this trip!) The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. We are here to serve you and to meet all requests, questions or suggestions you may have. Photo Pass FAQS | Xcaret Park Official Site I have sent multiple difference emails requesting assistance with no response. This luxury hotel features a casino, a full-service spa, and a nightclub. The waiters/waitresses were always so nice. Within Mexico. Kukulkn Blvd, Km 9.5, Cancun Hotel Zone. Is there any type of refund and/or cancellation? Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Can I change my admission to Xplor for another park or tour of Grupo Xcaret? ALL-FUN INCLUSIVE . Customer Service. Hotel Xcaret Arte is a homage to the best Mexican artist. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Yes, you can access to the park with baby food, infant formula, etc. 800 006 FOTO (3686) de C.V. | We were swimming in an area by one of the restaurants (Las Cuevas I think?) de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. We offer you multiple payment options to pay for your reservation. For more information, please consult our list of products and services found in the price list section of our website. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. Changes are not permitted on the day of your visit. From Monday to Friday from 7:00 a.m. to 12:00 a.m., and Saturday and Sunday 7:00 a.m. to 10:00 p.m. Local Time. Can I submit my purchase confirmation on my phone and/or tablet? Does Xplor offer activities for children older than five years old? Solidaridad, Quintana Roo, Mexico. It is not necessary to make a reservation in advance; you can buy directly at the booth of the Park entrance at regular price. Your link has been automatically embedded. We had a great time. As an All-Fun Inclusive hotel, your booking includes admission and transportation to our parks, premium dining experiences, shuttle to the . Doubletree by Hilton Nashua : 2 Somerset Pkwy. Minimum age allowed is 5 years old. (1,150 reviews) "Convenient location, friendly staff, clean and affordable. We are sorry but no. If you have an account, sign in now to post with your account. If you visited our Xcaret Hotels: fotohoteles@xcaret.com 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. Relax with a drink at one of the 3 bars/lounges and get perks like free WiFi. (01152) 55 4163 7327 If the package includes a visit to a park and an archaeological zone, the photographs will be only at the park. This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret.
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