document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. The world class support of Liveops and unparalleled access to world-renowned clients. The VirtualFlex platform also can augment your existing contact center, providing support to your patients while your internal agents attend company-wide meetings. Were all looking at the same data one version of truth consolidated in a single repository. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. With 15,000 employees working in different time zones, in different locationsin offices, airplanes, trains, everywhereand on different devices, having best of breed tools and consistent access to them is crucial to the smooth operation of the company. After weeks of unpaid training where the training facilitators are rude and condescending you will spend time studying for a role where you will ultimately not have any shifts available to work. Learn about Liveops Enterprise Solutions Click Here . Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. They dont promise a set rate of pay, but maintain that most companies pay 25 45 cents per minute but only when the representative is online. The background check requires a $24.99 processing fee paid directly to our vendor. When someone leaves, they're deactivated. As a lot of people in the company say: it just works. See Capabilities for more details. Unfortunately they dont pay a minimum per hour like other companies. john robinson inspection group agent portal, norwegian cruise line travel agent portal, knowledge management agent portal customer service and support. Independent Contractors are responsible for expenses and control their profit and loss. You get to dictate when and how often you commit to providing services. Managing multiple systems, programs, and screens simultaneously. Worker reviews of LiveOps fall into two categories people who love it for the flexibility; and people who hate it for the lack of reliable pay. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. That meant finding an identity management solution that was easy to use and flexible, and one that integrated with a broad range of applications. Earning potential. You can make money teaching it online. Documenting details of calls and customer interactions. Your customers deserve the best at every touchpoint. But workers have a lot of complaints about the unpaid training and the fact that you must commit to be available during certain hours. Find Out How & Apply . Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. Cons are having to provide your own equipment. Suite 390. Please update your browser to the latest version on or before July 31, 2020. Not only did Okta offer Single Sign-On, but also the Okta Integration Network quickly and easily brought all applications and tools together under one umbrella. Yes! Need to plan around other commitments? LiveOps Review: LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators. This means you can choose when, where, and how often to work! Improving Peoples Lives. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. process. It was as simple as they said, adds Myers. Everyone else we spoke to claimed they were cloud-based but they weren't. Users verify their identity by . Our well-known clients are seeking Independent Contractors to provide virtual services to their customers across a variety of industries including Are you a Licensed Insurance Agent looking for a flexible opportunity? GET A DEMO SAVE TIME Automate your processes and stop chasing down documents. With Liveops' VirtualFlex platform, you don't pay for brick-and-mortar overhead. management. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Attack Protection. Status. Get Directions Apply now and a member of our team will work quickly to review your application and provide next steps. Liveops Nation Login. Group Linking Link Okta groups to existing groups in the application. Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Find ready-to-work contractors where and when you need them. But we were just relentless, and in one year we moved all of our workloads to the cloud. All rights reserved. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC Apply to be a Self-Employed Independent Contractor Agent with Liveops*. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. With Okta we're able to quickly deploy tools to new employees. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Ditch the paperwork and endless manual tasks. REDUCE RISK Rest assured your contractor compliance is always audit-ready. For 10 years, she successfully owned and operated her own business in her home state of Indiana. Want to become a Liveops agent? Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Our developer community is here for you. Intelligent Secure your consumer and SaaS apps, while creating optimized digital experiences. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Login. No matter what industry, use case, or level of support you need, weve got you covered. We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Their consistency, professionalism and customer service are unparalleled in the industry. Liveops Nation - Virtual Call Center Community. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. Apply now and a member of our team will work quickly to review . Were now out of the back room and working with the business to add direct value, Huckabay says. This means you can choose when, where, and how often to work! Forgot password? Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Learn more Healthcare Patient Support Help patients get the most out of treatment plans Learn more Inbound Sales If you have not created a ticket yet then you would need to register or create a new ticket to begin. Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Start building with powerful and extensible out-of-the-box features, plus thousands of integrations and customizations. Keep in mind, the more you service, the higher your earning potential! The agent community comes together regularly for regional Roadshows, coffee talk sessions and fun social media contests. Success with Liveops is about choosing an opportunity that matches your skills, experience, and availability. Not everyone will be as precious with your business as you are. Support. Organizations. Enterprise Solutions. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Learn more about how Liveops virtual contact center solutions can scale your business. If you are looking for Liveops Agent Portal Okta? Sign an Independent Contractor Agreement. Join our fireside chat with Navan, formerly TripActions, Join our chat with Navan, formerly TripActions. They have to be accessible, easy to use, secure, and platform agnostic. Collaboration tools are a huge part of us being successful, says Myers. Find Out How & Apply . I enjoy the bonuses and pay, the scheduling of my hours when I want to work and how much I want to or how little I want. This means you can choose when, where, and how often to work! Director of Customer Care, healthcare organization. Mobile first. Scottsdale, AZ 85257. Log in. Were ranked #1in Flexjobs 2023Top 100 Companies with Remote Jobs. Actual earnings may vary depending on client opportunity and support required. Flexibility. Implementing Okta enabled efficient use of communications and collaboration tools that are crucial to a global workforce accustomed to working anywhere, anytime, on any device. From professional services to documentation, all via the latest industry blogs, we've got you covered. Or, if, No college? The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Qualify and onboard contractors in record time. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! We were getting rid of all of our on-premise servers and moving everything to the cloud, Myers reiterates. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. To find out more, read our Privacy Policy and Cookie Policy. The integrations looked complex. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Okta offered exactly what Live Nation needed. Outspoken. Learn more about how Liveops virtual contact center solutions can scale your business.. Let's Connect . We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Copyright 2023 Okta. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Users see the Duo Security factor as a way to authenticate themselves when they sign in to Okta or access an Okta-protected app. Our Offices. (sales@liveops.com) Press & Media. Submit ticket. While entering a new year is often associated with self-reflection, its also an opportunity for businesses to take a step back, assess, and recalibrate, too. Easily connect Okta with LiveOps On-Demand Contact Center or use any of our other 7,400+ pre-built integrations. To accept cookies continue browsing as normal. TMCF is the nation's largest organization exclusively representing the Black College Community. By giving agents the autonomy of being independent contractors, Liveops attracts - and retains - a flexible, nationwide network of experienced, reliable and motivated agents. Guide customers through the claims process. First, check out our frequently asked questions about the agent experience and application process. Openforce simplifies your contractor management processes by providing a single platform solution. No problem. Scottsdale (headquarters) 1365 N. Scottsdale Rd. About Liveops Employee benefits & perks. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week. Avoid Recruiting Scams Functionality Add this integration to enable authentication and provisioning capabilities. Keith Myers, SVP Business Technology, Live Nation. Okta allows us to deploy those apps almost seamlesslywe can just push them out to people as and when they need them., Okta is accessible anywhere, from any deviceMac, PC, tablet, laptop, or mobile. HSA and PPO Options National and Local Networks Retirement. Find Out How & Apply . Best of Antivirus Software. Copyright 2023 Liveops, Inc. All rights reserved. Liveops is a recognized thought leader in the virtual contact center and customer service industries. I still love it., You make your own schedule. Its a huge, huge advantage for us, says Myers. By Veronicas pandemic story is unfortunately all too common. This is critical, says Huckabay. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Set your own schedule to work around your life. Love the flexibility of the jobs, but wish training was paid. We understand the complex nature of managing independent contractors. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Connect contractors to affordable commercial insurances. Norton 360 with LifeLock helps keep your digital life safer. To have an identity management solution that wasn't cloud-based really wouldn't work for us. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. Grow your home business through Liveops client network, working with the brands you know and love. Gift Matching Since you are self-employed, you are in control of your profits and losses. Pros. Privacy Policy Terms of Use Learn about Liveops Enterprise Solutions Click Here Login here. Is Liveops nation legit? For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. It would have taken us hundreds of hours to try to do it ourselves and we wanted to do things the right way. If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. Enjoy the freedom and flexibility of being your own boss. Or you do, but sit & sit with few to no calls? Scottsdale (headquarters) 1365 N. Scottsdale Rd Suite 390 Scottsdale, AZ 85257. We use cookies to improve your experience on our website. On the first of January, you wake up feeling Now, that was a shocker. Marjorie didnt anticipate being named Liveops 2022 agent of the year. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. You don't necessarily have calls every . Forgot password? Login to know the status of the ticket. I wish there was some type of base pay. Sound: Must have a sound card installed and be equipped with speakers or headphones. *As a self-employed independent contractor or business owner, you arent an employee, agent or representative of Liveops. Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. By giving agents the autonomy of being independent contractors, Liveops attracts and retains a flexible, nationwide network of experienced, reliable and motivated agents. Across the web. Improving Peoples Lives. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? If youre anything like me, the beginning of a new year arrives with a sense of personal relief and renewal. My job is to equip our employees, he says, and to reduce friction: anything we can do to make their job easier, from a tech standpoint, we need to do it.. Username or Email Password. The only downside is a lot of training without pay.
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