your account is at risk of deactivation late shipment

You could have just said something like this: that they failed to provide you with the proper tracking and that they cited to you that the delays were logistic anomalies due to COVID. Additionally, if a customer sees negative comments about a product, they may be less likely to purchase from the brand again in the future. Watch out! | A successful occupancy as a seller imbibes multiple dimensions, which can be baffling for many. Please, spread the word about /r/AmazonSeller. your account is at risk of deactivation late shipment. I've talked with them a few times before, and they are some of the best Amazon support people I've talked with. Make sure that your Emergency Contact Phone Number is filled. But Amazon have asked me other questions which are not relevant to my orders. Meanwhile, I am preparing a YouTube video regarding the matter. If they find evidence of a pattern of behavior which is not mentioned and addressed, the appeal will almost certainly be rejected. Watch out! Amazon now allows you to appeal suspensions without a Plan ._3Qx5bBCG_O8wVZee9J-KyJ{border-top:1px solid var(--newCommunityTheme-widgetColors-lineColor);margin-top:16px;padding-top:16px}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN{margin:0;padding:0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ{font-family:Noto Sans,Arial,sans-serif;font-size:14px;font-weight:400;line-height:21px;display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between;-ms-flex-align:center;align-items:center;margin:8px 0}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ.QgBK4ECuqpeR2umRjYcP2{opacity:.4}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label{font-size:12px;font-weight:500;line-height:16px;display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._3Qx5bBCG_O8wVZee9J-KyJ ._2NbKFI9n3wPM76pgfAPEsN ._2btz68cXFBI3RWcfSNwbmJ label svg{fill:currentColor;height:20px;margin-right:4px;width:20px;-ms-flex:0 0 auto;flex:0 0 auto}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_{-ms-flex-pack:justify;justify-content:space-between}._3Qx5bBCG_O8wVZee9J-KyJ ._4OtOUaGIjjp2cNJMUxme_ svg{display:inline-block;height:12px;width:12px}._2b2iJtPCDQ6eKanYDf3Jho{-ms-flex:0 0 auto;flex:0 0 auto}._4OtOUaGIjjp2cNJMUxme_{padding:0 12px}._1ra1vBLrjtHjhYDZ_gOy8F{font-family:Noto Sans,Arial,sans-serif;font-size:12px;letter-spacing:unset;line-height:16px;text-transform:unset;--textColor:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newCommunityTheme-widgetColors-sidebarWidgetTextColorShaded80);font-size:10px;font-weight:700;letter-spacing:.5px;line-height:12px;text-transform:uppercase;color:var(--textColor);fill:var(--textColor);opacity:1}._1ra1vBLrjtHjhYDZ_gOy8F._2UlgIO1LIFVpT30ItAtPfb{--textColor:var(--newRedditTheme-widgetColors-sidebarWidgetTextColor);--textColorHover:var(--newRedditTheme-widgetColors-sidebarWidgetTextColorShaded80)}._1ra1vBLrjtHjhYDZ_gOy8F:active,._1ra1vBLrjtHjhYDZ_gOy8F:hover{color:var(--textColorHover);fill:var(--textColorHover)}._1ra1vBLrjtHjhYDZ_gOy8F:disabled,._1ra1vBLrjtHjhYDZ_gOy8F[data-disabled],._1ra1vBLrjtHjhYDZ_gOy8F[disabled]{opacity:.5;cursor:not-allowed}._3a4fkgD25f5G-b0Y8wVIBe{margin-right:8px} This was the initial message from Amazon. Greater detail on the root causes of shipments being damaged, incomplete or lost due improper packaging. . While pursuing a legal action using all possible means to achieve justice and have my standing in the community restored, I was getting news about suspended Amazon sellers becoming desperate with no one to help them on the forums (where I used to provide free assistance). Negative product reviews can have a significant impact on product sales. Doordash's deactivation policy is really about defining when you have failed to live up to your side of the agreement. 2. Blaming your courier is also not a good strategy. Greater detail on the steps you have taken to prevent complaints of unresponsive or poor customer service going forward. ._2ik4YxCeEmPotQkDrf9tT5{width:100%}._1DR1r7cWVoK2RVj_pKKyPF,._2ik4YxCeEmPotQkDrf9tT5{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center}._1DR1r7cWVoK2RVj_pKKyPF{-ms-flex-pack:center;justify-content:center;max-width:100%}._1CVe5UNoFFPNZQdcj1E7qb{-ms-flex-negative:0;flex-shrink:0;margin-right:4px}._2UOVKq8AASb4UjcU1wrCil{height:28px;width:28px;margin-top:6px}.FB0XngPKpgt3Ui354TbYQ{display:-ms-flexbox;display:flex;-ms-flex-align:start;align-items:flex-start;-ms-flex-direction:column;flex-direction:column;margin-left:8px;min-width:0}._3tIyrJzJQoNhuwDSYG5PGy{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%}.TIveY2GD5UQpMI7hBO69I{font-size:12px;font-weight:500;line-height:16px;color:var(--newRedditTheme-titleText);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.e9ybGKB-qvCqbOOAHfFpF{display:-ms-flexbox;display:flex;-ms-flex-align:center;align-items:center;width:100%;max-width:100%;margin-top:2px}.y3jF8D--GYQUXbjpSOL5.y3jF8D--GYQUXbjpSOL5{font-weight:400;box-sizing:border-box}._28u73JpPTG4y_Vu5Qute7n{margin-left:4px} . The perfect solution is subscribing to my OnlyFans page on this link, where you will be able to immediately pull up dozens of Plan of Action examples depending on your specific suspension reason and help yourself during the phone call with an Account Health Team representative. Greater detail on the steps you have taken to prevent shipments being damaged, incomplete or lost due improper packaging going forward. Amazon then investigates the complaint. ._12xlue8dQ1odPw1J81FIGQ{display:inline-block;vertical-align:middle} We will consider this unforeseen event when we evaluate your accounts recent performance. In early 2018, the company introduced pre-suspension phone calls, where merchants were phoned by so-called Account Health Team representatives and advised to submit their Plan of Action within no more than 72 hours to prevent account deactivation. Has anyone been recently suspended for 10 day LSR? If they find evidence of a policy infringement, theyll notify the seller and let them know why their account is being enforced and offer an option to submit a Plan of Action. Anyone else getting this warning on their dashboard because of customers canceling FBM orders because of holiday/covid carrier delays. As with everything, my recommendation for you is to wisely select products to restock into FBA following this increase as soon as possible, before they change the rules to make them stricter. To reactivate your account, please send the following: Greater detail on the root causes of buyers receiving defective items. Last 2 days I had a risk of deactivation warning on my account because of Late Shipment Rate, it went up 18% since I was not able to confirm shipment for 2 orders. In this article, I will clarify the entire process in detail, including what happens behind the scenes. If you are an Amazon Seller who needs help with any Amazon-related issues such as suspensions, listing blocks or is looking for professional assistance, please dont hesitate to subscribe to my new OnlyFans page at: www.onlyfans.com/kikaangelic. A few days later, while I played Arena of Valor with my brother, I got another email: "Urgent: Your account is at risk of deactivation . Funds may not be transferred to you but will stay in your account while we work with you to address this issue. This is the number, which will be used by . your account is at risk of deactivation late shipmentemory hospital patient information phone number Making physical advances on customers. Regarding Amazon Seller Performance, you can always participate in my Amazon Seller Performance Friendly Advice Worldwide group, where you will be very welcome. If you believe that the review violates them, go into Contact us Products and inventory and Product reviews. Any idea whats going wrong here. ._1QwShihKKlyRXyQSlqYaWW{height:16px;width:16px;vertical-align:bottom}._2X6EB3ZhEeXCh1eIVA64XM{margin-left:3px}._1jNPl3YUk6zbpLWdjaJT1r{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;padding:0 4px}._1jNPl3YUk6zbpLWdjaJT1r._39BEcWjOlYi1QGcJil6-yl{padding:0}._2hSecp_zkPm_s5ddV2htoj{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;display:inline-block;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;margin-left:0;padding:0 4px}._2hSecp_zkPm_s5ddV2htoj._39BEcWjOlYi1QGcJil6-yl{padding:0}._1wzhGvvafQFOWAyA157okr{font-size:12px;font-weight:500;line-height:16px;border-radius:2px;margin-right:5px;overflow:hidden;text-overflow:ellipsis;vertical-align:text-bottom;white-space:pre;word-break:normal;box-sizing:border-box;line-height:14px;padding:0 4px}._3BPVpMSn5b1vb1yTQuqCRH,._1wzhGvvafQFOWAyA157okr{display:inline-block;height:16px}._3BPVpMSn5b1vb1yTQuqCRH{background-color:var(--newRedditTheme-body);border-radius:50%;margin-left:5px;text-align:center;width:16px}._2cvySYWkqJfynvXFOpNc5L{height:10px;width:10px}.aJrgrewN9C8x1Fusdx4hh{padding:2px 8px}._1wj6zoMi6hRP5YhJ8nXWXE{font-size:14px;padding:7px 12px}._2VqfzH0dZ9dIl3XWNxs42y{border-radius:20px}._2VqfzH0dZ9dIl3XWNxs42y:hover{opacity:.85}._2VqfzH0dZ9dIl3XWNxs42y:active{transform:scale(.95)} If it is reviewed by a seller support rep then there is chance of getting it deactivated. But since it's at 20% how worried should I be.I'm really . your account is at risk of deactivation late shipment This subreddit, like all ecommerce forums, is constantly targeted by spammers and scammers. How do I reactivate my Seller-fulfilled offers? ._2cHgYGbfV9EZMSThqLt2tx{margin-bottom:16px;border-radius:4px}._3Q7WCNdCi77r0_CKPoDSFY{width:75%;height:24px}._2wgLWvNKnhoJX3DUVT_3F-,._3Q7WCNdCi77r0_CKPoDSFY{background:var(--newCommunityTheme-field);background-size:200%;margin-bottom:16px;border-radius:4px}._2wgLWvNKnhoJX3DUVT_3F-{width:100%;height:46px} Powered by Discourse, best viewed with JavaScript enabled, https://sellercentral-europe.amazon.com/gp/help/200285170, https://sellercentral.amazon.co.uk/gp/help/G202041210, https://sellercentral.amazon.co.uk/gp/help/20231, https://sellercentral.amazon.co.uk/gp/help/G202145040, https://sellercentral.amazon.co.uk/performance/notifications?ref=ah_em_op, https://sellercentral-europe.amazon.com/cu/contact-us, https://sellercentral.amazon.co.uk/gp/help/G201623610, https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_op, https://itunes.apple.com/gb/app/amazon-seller/id794141485, https://play.google.com/store/apps/details?id=com.amazon.sellermobile.android&hl=en_GB. If this persists, then you will get suspended. Thank you. Though I am planning to send all my Inventory to FBA, I will continue focusing on customer queries in timely manner. It is absolutely the best to even mention the exact dates when you took each of the actions this will impress the Amazon Account Health Team representative. We cover Seller Central, Vendor Central, FBA, FBM, and more. Greater detail on the root causes of customer complaints of unresponsive or poor customer service. If you believe there has been an error, please submit an explanation. There in lies your problem. Aim to add tracking details in timely manner. Amazon has a team of detectives whose main responsibility it is to review vendor appeals. One order ended up with wrong item delivery. @Demel - Actually my recent orders have been delivered late and one is lost in transit. It could have three statues: Good, Critical, or At-Risk. Eventually, I became the first person in the world to succeed in a defamation lawsuit against Amazon and the company had to prominently publish me an apology and pin it to the top of the whole Amazon Seller Forum, click here to see it! You . Additionally, sellers with already filled capacity allowances will be able to request and purchase extra storage for a small fee. your account is at risk of deactivation late shipmentguinness irish stew slow cooker. I strongly recommend you that you explain the matter as honestly as possible, while avoiding blaming buyers, competitors or Amazon this never works and Amazon always rejects appeals like this. Recently, there has been a surprisingly positive development towards the right direction! The notification will point sellers to the Seller Central help pages that can help Sellers protect their account health during this time. We failed to contact our drop ship suppliers on time due to their reduced staff during Covid. Have a plan of action to avoid Amazon suspension. Yes, I have the exact same notice because of late shipment rate. Account risk of deactivation : r/AmazonSeller - reddit Why is this happening? Also, if you're ever in doubt about how to improve your account health, there is a yellow button in the upper right part of the account health page that says "Call Me Now", and it puts you in touch with an account health specialist. Your POA also seems to state a lot of I will, whereas they want to see I have, if you read their guidance on the email they sent you it asks what you Have done, not what you Will do. It's important to confirm the shipment of orders by the expected ship date so that customers can see the status of their shipped orders online. But not sure what's going wrong, my appeal process is just re-iterating and asking similar set of questions. your account is at risk of deactivation late shipment. **The Amazon seller community you're looking for** - Want sincere discussion about selling on Amazon but tired of forums filled with spam, scams, fake gurus, and people pretending to be helpful high dollar sellers? Definitely buying Giftcards has so much risk, account shut down, or not receiving correct GC, not getting right Cashback amount, and so on. Currently at 6% and it keeps going up because the denominator is decreasing while the # of late orders is staying the same. Product quality and standards If your performance metrics have been impacted by this unforeseen event, please let us know by including a brief description of how this impacted your business when you respond to the relevant performance notification in Seller Central. It gave us positive feedbacks from customers. My account has complied with Amazon policies: We understand Amazon is the best selling platform and provides huge opportunities to sellers like me while serving millions of customers. Honestly sounding appeals are commonly referred to by insiders as walls of text and known to be rejected by the company at first sight. Your appeal doesnt really say anything. That's what I did too! Due to their inability to deliver your customers products on time you have now taken step to secure a new courier. ._3oeM4kc-2-4z-A0RTQLg0I{display:-ms-flexbox;display:flex;-ms-flex-pack:justify;justify-content:space-between} Please ship any open orders to avoid further impact to your account. To delete your Livejournal account: Open the menu in the top right by clicking on your user name > Settings > Account > Under Status, click Change > Check the boxes for "Delete all my comments . For this reason, we launched a new Facebook group,Crypto Arbitrage Income (Bitcoin, Crypto, Altcoins, Blockchain, Trading) feel free to join us and forget about the troubles of selling on Amazon for a moment! Will continuously review my action plan to meet Amazon policy changes so that I can make sure I am working complying with Amazon policies. Here you can read my story: https://www.gofundme.com/f/help-for-victim-of-cyberbullying-on-Amazon-site . Driving while under the influence. This process usually takes about 60 days but could take longer. I will aim to choose trusted suppliers so that I will get high quality products only. Whenever we get a LSR issue, I call Account Health immediately and explain what went wrong, and what steps we have put in place to make sure it wont happen again. I actually think it was a glitch because 3 others in a FB group had the same issue and they ship daily as well. You now may have a display like this: In this article, I will explore the impact that negative feedback can have on product sales. Apologising and blaming make you look unprofessional and inept. Here you can submit a removal request which will take a few days to get reviewed. On the 30th day, someone will review your account to see if your metrics improved and if you implemented all of the steps and actions mentioned. Late Shipment Rate : r/AmazonSeller - reddit Tuspecial on 01/03/2023 - 08:23. The automatic performance notifications associated with elevated Cancellation Rates and Late Shipment Rates have been updated to let sellers know that we understand that the Novel Coronavirus is impacting sellers around the world.
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